The Articulate voice in its functional version:

Articulate

In our thinking so far at this stage of the project, there are 3 things that have emerged…First…”

Articulate

I initially worked in financial services for about 20 years…”

Articulate

So let me just summarise; this is what I’ve heard…”

Articulate

The house has four bedrooms and two bathrooms. It’s painted cream on the outside with a red door, a thatched room, a gravel driveway and a garage with enough room to park one car.”

Articulate

So, to summarise, you both feel dissatisfied with the present arrangements but for very different reasons.

Articulate

The Operating Board meets twice a month. Once a month the board meets for an hour to cover all the operational issues related to running the business. The second meeting is…

Articulate

So if I’ve heard you correctly, you’re saying…

Articulate

As I hear it, sounds as if there’s going to be a delay in delivering to this client…’.”

The Articulate voice in its dysfunctional version:

Articulate
Pressure

“Why do we have a marketing department? Well, to understand why marketing even exists, we have to examine one of the most enduring and complex dynamics of human civilisation, and think about the exchange of value…”

Articulate
Pressure

“We’re at a point that everything is becoming clearer, the situation is uncertain or even ambiguous, things are still emerging, or you could say, dynamic.”

Articulate
Pressure

“We’re at an impasse, this is a real sticking point because we’re not making any progress and nobody seems to be coming up with any ideas, or to be able to suggest a way forward.”

Articulate
Pressure

“So if I’m getting this right, production never starts at half past six, it’s always running a little bit late or its waiting for product or its, erm, it hasn’t got its paperwork, there might be many, many different reasons why that’s happening. Quality hasn’t got enough time, either because the products are all not available, but there might be issues with people…”

Articulate
Pressure

“Oh you’ve never heard of the British Royal Family, well they’re one of the most renowned and scrutinised institutions in the modern world, and um, at the helm is King Charles the third and he ascended the throne after his mother…”

Articulate
Pressure

“So, just to go over this once more because I’m not sure I explained it quite clearly enough earlier. The team has completed its discovery work and from what we’ve identified there are three main blockers. I know we’ve talked about them already, but I think it might help if I go over them again…”

Articulate
Pressure

“So this particular job, moving into this area at this time of year, it’s going to be freezing. We need to make sure we get all the right clothing and equipment, what equipment do we need. Security threats, what are the security threats for this area…”

Articulate
Pressure

“So I’m wondering if you can tell me, no if I really think about it then there must be a number of reasons for this, and if I’m honest those reasons could probably do with explaining a lot more, but I don’t really have time for that now, could you tell me why that happened?”

Articulate
Pressure

“If I hear you correctly, and everybody’s had their turn at chipping in on this, it really sounds to me like there’s going to be a delay, a bit of a problem in actually delivering to the deadline that we promised this client, and that’s a bit of a problem.”

Articulate
Pressure

“So the situation, or rather the predicament, well more precisely the dilemma we have, is this…”