Episode description:
It is generally agreed that most human interactions would be improved, if we were better listeners. We are urged to ‘be present’ and to ‘listen actively.’ But what do these ideas mean in practice? How do we become better listeners? In this episode Toni Smerdon, a qualified lawyer whose work now focuses on coaching others, explains the practicalities of the elusive skills of being fully present, of attaining the highest and most productive levels of listening, and of using questioning to promote inquiry.
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