How to…
This section is designed to do exactly what it says on the door, to explain which voices are important in particular types of situation and
how to use these voices to good effect in that context. The resources consist of downloadable worksheets combining clarificatory text,
reflective questions and practical advice, with space in which you and your clients can apply the technique to your own situations.
How to challenge usefully
How to facilitate blue-sky thinking
How to get more out of 360 feedback
How to give constructive feedback
How to have more influence
How to Say No
How to sell well
How to set better agendas
Preparing for difficult conversations
Reflecting on difficult conversations
Tips for steering a difficult conversation
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