[Graham Drew]

1)Shared propensity for Challenge creates opportunity for engagement. If both are open to sharing their profiles, is there the potential for the evident differences in styles to become a combined strength…addressing each other’s weaknesses….?
2) Simon’s very strong Diagnose voice will be seen as an issue by Victor as will the Advocate/Preach voice. Victor’s low Diagnose (esp under pressure) voice may be an issue for Simon and Victors high Evaluate/Criticise voice is likely to create tension
3) Victor wants results quickly…and Simon may want the same outcome but knows there is much work to be done before coming to conclusions. Their shared strong Challenge voice could create a common approach but may also create fireworks (!), especially when combined with Victor’s Attack voice.
4) When do they work together best? How do others perceive them in action? What irritates and why? Do they see difference as a strength or weakness? What are the inner/outer voice aspects?

[Graham Drew]

Advise – I suggest we take Option A and then consider our position
Advocate – I’m strongly in favour of progressing with this opportunity
Articulate – We have a range if options, some have been investigated in detail while others are very new to us
Challenge – We should stop just thinking about this and start taking action
Diagnose – In what circumstances are we seeking clients renewing their contracts?
Direct – We must adhere to our established policy for this
Evaluate – There are three candidates. The two internal candidates have a proven track-record with us while one has worked for 10 years at our largest competitor
Inquire – how can I help today?
Probe – tell me more about the financial context affecting that decision

[Graham Drew]

1) All voices score low thus seem to be used occasionally. Perhaps there was a reluctance to provide an authentic score for some reason? If the profile is accurate, is this recognised and does it make sense to Yvette?
2/3) The pressure track indicates some increased (but still low) use of voices that might be used to Explore and Position but the comparatively higher score for the Advocate voice might indicate a focus on personal perspectives rather than informed business considerations. Might Yvette feel she is unable to engage in the professional aspects of conversation with colleagues so choses to remain quiet or, under pressure, revert to putting forward more personal perspectives? How is this approach working for her? What does she think other people observe?

[Graham Drew]

1) I anticipate she will be highly adept at asking questions to build an understanding.
2) Her focus on Exploring may have served her well in previous role but might a stronger Positioning and Controlling voice be required in new role?
3)Anticipate she will use Exploring approach in our conversation. Will need to be prepared to ask her to direct her questions to self, using these as a tool for reflection
4/5) Her role is now to be a champion for change. This depends on her continued use if Exploring voices but also a stronger focus on taking people with her through Advise, Advocate, Challenge and maybe even Direct voices.

[Graham Drew]

1) indicates a focus on exploring the landscape and making recommendations
2) could consider himself and expert in his field, and may be one
3) may need to temper style is we assume stereotypical American/Asian styles and preferences
4) whether he has noticed differences in reactions based on regional aspects

[Graham Drew]

1)Patronise
2)Offended…challenge/withdraw….question the capability of other person
3)Instinctive initially then more deliberate after reflection
4)Often brings that part of the conversation to a stop